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3.3 RU11 Client wiping MAC addresses from inventory ***HOTLINE*** Agent Fix Article 271740

  • 1.  3.3 RU11 Client wiping MAC addresses from inventory ***HOTLINE*** Agent Fix Article 271740

    Posted Aug 17, 2023 10:27 AM

    We had this one bite us  - it made us unmark MAC as a unique machine field until it was resolved.  This broke pre-boot machine assignment:

    https://knowledge.broadcom.com/external/article?articleId=271740 [knowledge.broadcom.com]

    Unknown why we found it months after release and no one else did.  Started duplicating machines in inventory almost right away as the updated inventories came in.

    Anly MAC of active NIC was displayed.
    HBMA, Ethernet MAC(s), bluetooth MAC, Cellular MAC were all wiped out of the eXpress database.

    Very quick reponse and fix from Support - Shout out to Development and Tyler Hess.  We are testing the fix now.



  • 2.  RE: 3.3 RU11 Client wiping MAC addresses from inventory ***HOTLINE*** Agent Fix Article 271740

    Broadcom Employee
    Posted Aug 25, 2023 12:39 PM

    Hello Scott,

    Thanks for the shout out for Tyler, and also for letting our other customers know about this issue and how to resolve it!

    Thanks, Roy


    Original Message