The Symantec Email Security team hosted Office Hours session on Wednesday, September 23, 2026.
During this session, they walked through the significant redesign of our Email Track and Trace tool, engineered to provide deeper insights and a more intuitive search experience for your team.
What was covered:
● Advanced Filtering & Navigation: See how to isolate critical data instantly with new quick filters and a consolidated interface that displays your search results on a single page.
● Powerful Querying: Learn to build complex, highly targeted investigations using our expanded data fields and new support for boolean (AND/OR) operators.
● Enriched Data Visibility: Discover how to access additional data points—including full Scan Service outcomes and raw JSON data—for a more granular look at your emails.
● Performance & Portability: Experience faster response times and the ability to export complete search results for external analysis.
If you missed the live session, the replay recording link for this event is now available.