Below are the Step which can help to Remove the SMC Password without applying policy from Server
Double click on Symantec Client shield from Taskbar.
Go to HELP AND SUPPORT -> TROUBLESHOOT
From TROUBLESHOOT Tab Export the Policy from Policy Profile
Save it with name of Policy.xml in your Local System
Edit the Policy.xml in Notepad
Find the below Content and make the appropriate changes mention below.
AdminPassword ExitNeedPassword, UINeedPassword, ImportExportNeedPassword, UninstallNeedPassword
Set the Value as "0"
(I.E AdminPassword ExitNeedPassword="0" UINeedPassword="0" ImportExportNeedPassword="0" UninstallNeedPassword="0")
Than save the file in XML format and import the same.
From TROUBLESHOOT Tab Import the Policy from Policy Profile
Add the same file.
Then Enter the Smc -stop Command.
Service will be stop without password.
Hope this information help to you
I have changed the value for SmcGuiHasPassword from 1 to 0 (hexadecimal)
Pls help with
cannot find it.
I have imported the policy.xml file.
Pls help me how to do the following steps:
I have windows 7 enterprise 32 bit. If possible please attach screen shots.
if you want to remove SEP from client system then simple step is to login into safemode and use cleanup tool..
Thank you for posting in Symantec community.
I would be glad to answer your query.
To delete GUI password follow the steps:
Open the registry
What is the actual issue in your symantec. If it not connected with your Symantec and policy is require the password to replace then you can try to replace it in safemode. Otherwise you can replace the sylink file with your SEPM Server in Safe Mode because in Safemode client Service not getting Started.
If it not working then best option is cleanwipe tool.
For cleanwipe tool you need to contact with Symantec Technical Team.
also your above post about policy cahnging not work for me when i try to export policy.xml its aks for password
in my regedit HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Symantec Endpoint Protection\AV\AdministratorOnly\Security\
not showing i don't know may be itis hidden or any aother problem plz help me removing Symantec 11 from my windows 7 32 bit laptop.
@ admin plz help