Hello,
The Symantec Power Eraser is aimed at the detection and clean-up of "zero-day" threats as well as other threats which may have infected the user’s system. Zero-day threats are those that take advantage of a newly discovered hole in a program or operating system before the developers have made a fix available – or before they are even aware that a hole exists.
NOTE: It is recommended to have an Internet connection when using SymHelp and Symantec Power Eraser. This would assist in downloading the Latest Version of SymHelp and Latest Power Eraser Definitions when running Symantec Power Eraser. Incase, there is no Interent connection, Power Eraser would use the default definitions which are available with the SymHelp Tool.
1. Start your Symantec Help Tool. Download Page: The Symantec Help (SymHelp) Tool
2. Upon installation of Symantec Help Tool, select "Symantec Power Eraser" as shown in the diagram below.
3. Symantec Power Eraser GUI gives us following options:
4. When the scan completes, note what files were identified (some legitimate files may be identified) and select any suspicious programs you wish to remove and click Fix (this will cause the system to reboot). You may wish to select to save a copy of the log records to the desktop.
5. Have the user continue to operate their computer and perform any specific behaviors that would normally cause the symptoms to appear.
1. Launch the Symantec Help Tool and select Symantec Power Eraser.
2. Click History
3. Select the Session you want to restore and click on "Restore".
New article on this topic now available!
Using Today's SymHelp to Combat Today's Threats https://www-secure.symantec.com/connect/articles/using-todays-symhelp-combat-todays-threats
Linking this article, which has a video on the topic:
How to run Symantec Power Eraser with the SymHelp utility Article URL http://www.symantec.com/docs/TECH203683
Great article. Very informative. I have not used Power Eraser before, but will have to try it if the need every arises.
Just adding a couple cross-references that may be of interest to those usign Power Eraser:
About Symantec Power Eraser http://www.symantec.com/docs/TECH134803 Using Symantec Help (SymHelp) Tool, how do we Collect the Suspicious Files and Submit the same to Symantec Security Response Team. https://www-secure.symantec.com/connect/articles/using-symantec-help-symhelp-tool-how-do-we-collect-suspicious-files-and-submit-same-symante
About Symantec Power Eraser http://www.symantec.com/docs/TECH134803
Using Symantec Help (SymHelp) Tool, how do we Collect the Suspicious Files and Submit the same to Symantec Security Response Team. https://www-secure.symantec.com/connect/articles/using-symantec-help-symhelp-tool-how-do-we-collect-suspicious-files-and-submit-same-symante
Nice Article.
HI,
Nice one.
Hi Mithun,
Nice Article to help us while working on SEP to remove threat.
Thanks once again.