Endpoint Protection

Hello Chetan,

Devices are in offline and pingable , when we pushed a communcation package Deplyement is successful and communication status is failed .Kindly let us know is this communcation happened between SEPM and client or not . And Still devices are visibling offline only .Kindly help me to rectify this .And we are using Version 14.2 BUILD 758.

we are facing issue with SEP client.. we have some server where SEP client installed..

while scanning SEP client goes automaticly offline mode. after restarting server SEP client shows online mode.

Hello,

I would like to ask about symantec error.

When we deploy symantec pattern file from Symantec Endpoint Protection Manager, some Group are update but some group are sometime in offline and sometime in online.After 1 day, These error are disappear and these group are update and online.

That is what happen ?

I want to know this error ?

Please help me.

Thank you,

Hello,

What's your SEPM version?

This feature has been added from SEP 12.1 RU2 (12.1.2015.2015) onwards.

SEP release details are available here:

http://bit.ly/m0vOJp

I do not have the 3rd option for Communication Update Package,  What am i missing?

Thanks Gurupreet !!!

Good Article Chetan...

Thnaks Chetan for sharing your nice  article,

@saultie86

Hi,

Remote deployement is successfull however communication has failed.

Does communication starts after manual deployement on 2-3 machines?

Hello Chetan,

Thumbs uppppppppppppp. for this useful article.

Its a good idea, however it hasnt worked well for me so far.

It says

"deployment status = Successful" (so it has pushed the communication file to the client OK), but then it says "Communication Update = Failed". So it hasnt worked.

Is there a log file where i can check for more detailed information as to why it may have failed?

Also, when adding clients it first goes through and checks that it can login to each computer with the provided credentials. If i have 200 computers, it will need to go and check each workstation 1 by 1, and if the login doesnt work on that workstation if comes up with an error. i need to cancel out of that error for it to proceed. There is no "ignore all" button so i have to sit there for an hour and watch it otherwise it will not continue on its own. Good work Syamantec!

It's a pity but ok,

Thank you again.

Hi,

Unfortunately this is not automated process. It would display all the clients whether it's offline or online.

It should not take much time even though you have 200 clients because with single click it should add client to deployment list. But yes if many clients are offline then you will have to click on cancel each time to proceed further.

Hello,

Sorry, I think my english is bad. Let me give a better explanation.

I never interrupt the process myself. When I choose, for example, 200 computers in the "computers selection" Window, I click on the toggle button to add my computers as targets.

During the process of adding, if one of those computers are shutdown, I have a message that SEPM can't connect to this computer, block the process, and ask me to enter an Administrator account and password.

If I decide to skip this computer by cancelling the connection, the process resumes.

But it takes very long time to pass through all the computers (because I have much more than 200 computers) and I must stay to see if the process isn't behind, so I would like to know if it was possible to automate the skipping of the computer when the connection fail.

Hi,

I would suggest don't interrupt the process.

hello,

I use a file based on my Active Directory to have a listing of all my computers, and there is allways a part of them shutdown, so the connexion fail during the computer selection it's right, but the process is interrupted until I click on OK on the error window and cancel the connexion to this computer, is there a way to ignore the failed connexions and don't interrupt the process ?

But it's a very good article.

Very good info. Thanks for haring

Hi xChiko,

I believe pre-requisites will be the same.

Steps to prepare computers to install Symantec Endpoint Protection 12.1 client

http://www.symantec.com/docs/TECH163112

How to prepare computers for remote deployment

http://www.symantec.com/docs/HOWTO16365

Preparing Windows operating systems for remote deployment

http://www.symantec.com/docs/HOWTO81300

Hi

Thanks to show the detailed steps

Regards

Hi,

Does this feature works even the File and Printer Sharing is disabled?

Or what are the requirements or needed to be enable first before perform it.

Like port or permission.

Thanks

Hi,

Does this feature works even the File and Printer Sharing is disabled?

Or what are the requirements or needed to be enable first before perform it.

Thanks.

Thanks Sir,

it was very helpful...