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Did You Get the Security Memo? Symantec Endpoint Protection 11 EOSL 

Dec 01, 2014 01:43 PM

Do you still have Symantec Endpoint Protection 11 in your environment?

On January 5th, 2015, Symantec Endpoint Protection 11.0.x and Symantec Endpoint Protection Small Business Edition 12.0 will reach End-of-Support-Life and no longer be entitled to support, LiveUpdate, virus definitions and security updates. To remain protected, ensure all of your endpoints have been migrated to version 12.1 and activate the advanced protection available through Insight reputation scoring and SONAR behavioral monitoring. Endpoints that continue to run Endpoint Protection 11.x and SBE 12.0 after End-of-Support Life (EOSL) will no longer receive virus definitions, content updates, break fixes, patches, workarounds or technical support

The clock is ticking. You have 30 days to begin migration to version 12.1 and open a Support Case with Symantec. The initial EOSL was scheduled for January 2014 and was extended to January 2015. No further extensions will be provided. For more details, check out the Knowledge Base Article Symantec Endpoint Protection 11.0.x End of Support Life.

The majority of Endpoint Protection customers experienced a seamless migration to version 12.1 and started seeing the benefits of more advanced protection, faster performance and a better management experience.

If you’re still running version 11, find helpful migration information at go.symantec.com/beyondantivirus. For advice on unlocking the full protection and performance capabilities in Endpoint Protection 12.1, visit the blog on Maximizing Your Security Investment with links to free resources, tips and best practices. 

Don’t leave your endpoints exposed. Keep your security up to date with Symantec Endpoint Protection 12.1.5.  

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Feb 09, 2015 05:41 PM

It means they may or may not work so proceed at your own risk. Best bet is get to SEP 12.1 now.

Feb 09, 2015 05:35 PM

SEP 11 clients can  use the definitions file of SEP 12 from FTP site for a few months?

sorry what do u mean by " untested definitions " .

Thanks in advance

Feb 09, 2015 05:25 PM

SEP 11 clients can  use the definitions file of SEP 12 from FTP site for a few months?

sorry what do u mean by " untested definitions " .

Thanks in advance

Jan 08, 2015 10:27 AM

I saw this announced over two years ago...

Jan 08, 2015 10:24 AM

Wow.  That was short notice...

Dec 29, 2014 06:20 PM

Hi Harry-

Per the KB mentioned in the blog, SEP 11 clients may receive untested definitions via the 12.1 SEPM for a few additional months. However, they will not be available via LiveUpdate or SEPM 11 and should be considered a last resort while completing migration.

Dec 29, 2014 05:37 PM


Dec 29, 2014 01:35 PM

so SEP 11 clients will NOT be getting definition updates?

Dec 17, 2014 11:34 AM

There is now a short video on this subject as well:

Symantec Endpoint Protection 11 End of Support Life: Stay Protected

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