IT Management Suite

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  • 1.  Report or query for agents not connected to task server

    Posted 14 days ago
    Hi,
    Just wondering if there is a built in report or a custom query that I could run to list all agents that are disconnected from the task server.

    Regards,
    Ain


  • 2.  RE: Report or query for agents not connected to task server

    Broadcom Employee
    Posted 13 days ago

    Hi Ain Abdullah!

    1. There is a default "Task Server Summary" report where you will all existing Task Servers and how much clients are assigned to each Task Server.

    When double click on required row in this report, then drill-down report will be shown with all assigned client computers and their status of "Client task agent" 

    Note: this drill-down report also includes unmanaged computers

    Or You can open Site Server Management page, click on required Task Server > add additional columns to see agents status, registered, etc (Note that this grid also shows not only managed client computers but also unmanaged computers where SMA isn't installed)


    Best regards,
    IP.



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  • 3.  RE: Report or query for agents not connected to task server

    Posted 13 days ago
    Hello,

    It is true that having a report or sql query that shows only the computers
    that are managed but are not connected to any task server would be very
    useful.

    Many times we run quick delivery tasks that never end (or never start) and
    it usually happens because they are not connected to any Task Server.

    Best Regards / Saludos
    ___________________________

    PABLO LLORENTE ABAD
    EMEA Workplace Services , Workplace Specialist

    Calle Albasanz 14, 4th floor
    Madrid , Spain
    Mobile +34 672746460
    *pablo.llorente@holcim.com <pablo.llorente@holcim.com>**
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    *To visit our Workplace Connect site click here
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  • 4.  RE: Report or query for agents not connected to task server

    Broadcom Employee
    Posted 12 days ago

    Hello!

    Here is custom main report with drill-down report where you will see only "managed" resources and their CTA status with Task Server.

    - Download attached "Task Servers only managed assigned resources information.xml"
    - Right click on "Reports" folder > Import

    New folder "Task Servers only managed assigned resources information" with reports will be available

    Mouse click on required Task Server in report above, will drill-down to see only managed computers and their Client Task Agent status & other info



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  • 5.  RE: Report or query for agents not connected to task server

    Posted 12 days ago
    Hello,

    Its Ok Igor, but it is needed go task server by task server to check all
    the agents... and we have more than 150 task servers around EMEA region.


    Best Regards / Saludos
    ___________________________

    PABLO LLORENTE ABAD
    EMEA Workplace Services , Workplace Specialist

    Calle Albasanz 14, 4th floor
    Madrid , Spain
    Mobile +34 672746460
    *pablo.llorente@holcim.com <pablo.llorente@holcim.com>**
    <http: *">www.holcim.com/="">*
    *www.holcim.com <http: *">www.holcim.com/="">*

    Follow us on Facebook <https: ">www.facebook.com/lafargeholcimitemea/=""> |
    Twitter <https: twitter.com/lhitemea=""> | LinkedIn
    <https: ">www.linkedin.com/company/lafargeholcimitemea/="">

    *To visit our Workplace Connect site click here
    <https: connect.lafargeholcim.com/emea-digital-center/functions/it-security/emea-workplace-services="">*

    This email is confidential and intended only for the use of the above named
    addressee. If you have received this email in error, please delete it
    immediately and notify us by email or telephone.




  • 6.  RE: Report or query for agents not connected to task server

    Broadcom Employee
    Posted 11 days ago
      |   view attached

    Hello Pablo!

    OK :) here is another new custom report to see all available managed resources and their CTA status

    Please download attached "Client Task Agent status information from all managed resources.xml" and import it to SMP Console.


    Best regards,
    IP.



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