i have some machines which are infected and i want to scan through bootable CD
May i know that how to get copy of Symantec Endpoint Recovery Tool (SERT) comes as an ISO (disk image) and it comes with latest definition or if i want to update definition, can i update latest definition ?
it will helpful to remove malware / ransomware
It will be under mysupport downloads folder if you do not see it place a call with support
Phone numbers for Symantec Support:
Regional Support Telephone Numbers:
Thanks for the post. The SERT tool has long been retired. Running a SymDiag Threat Analysis Scan is a better option.
Using Today's SymDiag to Combat Today's Threats
Note that none of the available tools reverses the damage from ransomware. To recover, restore from a known good backup.