Patch Management Solution

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What is solutionsam? and why?

  • 1.  What is solutionsam? and why?

    Posted 12-25-2018 01:49 AM

    As per title, what is solutionsam?

    I tried reading this article and its posted a decade ago so I'm not sure if its update with NS 5.8.

    https://support.symantec.com/en_US/article.DOC1400.html

    And why solutionsam? Can we use Microsoft URL if any?


    Thanks in advanced.



  • 2.  RE: What is solutionsam? and why?

    Posted 12-25-2018 06:42 PM

    Yes, I believe it does still apply.

    This is for Symantec software used to install the Symantec IT Management Suite components, Microsoft URLs are for downloading Microsoft patches.



  • 3.  RE: What is solutionsam? and why?

    Posted 12-25-2018 09:27 PM

    Solution Sam was the mascot waaaaaaaay back in the day.  He was an owl.  I had a Solution Sam Owl at one point in the game.  Perhaps NS 5.5 days or earlier?

    As mentioned Solutionsam is where the software, etc. for windows update and also the actual software you download to install Symantec Management Solution



  • 4.  RE: What is solutionsam? and why?

    Posted 12-31-2018 01:50 AM

    So, every patch updates are downloaded from Solution Sam? Can we specify other alternate URL or we must use Solution Sam?



  • 5.  RE: What is solutionsam? and why?

    Posted 06-17-2020 05:04 PM
    Edited by Chris Farrell 06-17-2020 05:05 PM
    Keep in mind that for Patch, you are downloading Meta Data about software updates (patches) from SolutionSam, not the updates themselves. The updates come from the vendor that publishes the update. The URLs to download the patches, including those for Microsoft patches, are part of the PM Import.


  • 6.  RE: What is solutionsam? and why?

    Posted 01-16-2019 05:18 AM

    Hi Pan Fei Teh!

    You can change default location (solutionsam) to alternative location to get updated pmimport.cab

     

     

    Best regards,

    IP.



  • 7.  RE: What is solutionsam? and why?

    Posted 06-17-2020 09:44 AM
    Hi,

    Is there any plan to change the link to be https?

    ------------------------------
    ProServe Consulting
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  • 8.  RE: What is solutionsam? and why?

    Posted 06-17-2020 12:28 PM
    Hi Rufus,

    yes, we're already working on changing this server to HTTPs.

    Thanks,
    Dmitri.