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  • 1.  lost connection with cluster8.us.messagelabs.com

    Posted Apr 06, 2017 09:34 AM

    Hello,

    my smtp server (IP 91.220.44.4) can't send messages to one of our client because:

    (lost connection with cluster8.us.messagelabs.com[216.82.251.37] while sending message body).

    Plase help me.

    Best Regards

    Marek

     

     



  • 2.  RE: lost connection with cluster8.us.messagelabs.com
    Best Answer

    Posted Apr 06, 2017 10:02 AM

    Hi Marek,

    During the last 7 hours we had a major incident here and I'm afraid that led to an issue with multiple customers. However I have just been informed that the issue is now resolved.

    Please can you test once mor and if OK please set this thread as resolved to ensure others do not add to it.

    If the problem does persist please do get back to me.

    Please accept our apologies for the inconvenience cause to you and your company.

    Kind regards

    Kevin Brosnan

    Tier 2 Senior Technical Support Engineer