Data Loss Prevention

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DLP Endpoint Agent fails to connect to endpoint after upgrading to version 15.5 with SCCM

  • 1.  DLP Endpoint Agent fails to connect to endpoint after upgrading to version 15.5 with SCCM

    Posted 03-26-2020 06:18 PM
    Hello,

    I am trying to upgrade workstations to DLP Endpoint Agent15.5 from 15.0 using SCCM, and after the install, the agents are unable to connect to the Endpoint Server. If I run the installer via PowerShell (or cmd, etc.) locally or remotely, it works just fine. Has anyone experienced this?


  • 2.  RE: DLP Endpoint Agent fails to connect to endpoint after upgrading to version 15.5 with SCCM

    Posted 19 days ago
    We used Altiris and had no issues.


  • 3.  RE: DLP Endpoint Agent fails to connect to endpoint after upgrading to version 15.5 with SCCM

    Posted 3 days ago
    I'm seeing a similar issue upgrading via SCCM 15.5 to 15.7. Basically the agent is not starting after the upgrade.

    I haven't done a deep dive into troubleshooting this yet.

    Sounds like a similar issue here as well: https://community.broadcom.com/symantecenterprise/communities/community-home/digestviewer/viewthread?GroupId=2503&MessageKey=883f4a4e-9ca4-4286-a07f-7d97db8b3f0d&CommunityKey=65cf8c43-bb97-4e96-ae0b-0db8ba1b4d07&tab=digestviewer&ReturnUrl=%2fsymantecenterprise%2fcommunities%2fcommunity-home%2fdigestviewer%3fcommunitykey%3d65cf8c43-bb97-4e96-ae0b-0db8ba1b4d07%26tab%3ddigestviewer