Hi, Please try force creation of sem5.log...to start Embedded Database service..
Go to "C:\Program Files\Symantec\Symantec Endpoint Protection Manager\db\"and rename sem5.log to sem5.log.old
- Click Start, click on Run and Type “CMD” then click OK
- In the Command Prompt type: "CD C:\Program Files\Symantec\Symantec Endpoint Protection Manager\ASA\win32\" and press Enter this will change directories to the folder containing dbsrv12.exe.
- Force the recreation of sem5.log. Type: "dbsrv12 -f "C:\Program Files\Symantec\Symantec Endpoint Protection Manager\db\sem5.db" and press Enter
- Click Start, click on Run and Type “services.msc” then click OK and start the Symantec Embedded Database Service
- Start the Symantec Endpoint Protection Manager service.
- If it stays started then go ahead and log into the Symantec Endpoint Protection Manager and everything should now be working properly
- If the Symantec Endpoint Protection Manager service fails to start then run Management Server Configuration Wizard in order to log in to the Symantec Endpoint Protection Manager
Regards,
Sankara Subramanian