Endpoint Protection

  • 1.  McAfee Agent handler equivalent

    Posted Apr 06, 2018 05:05 AM

    Hi,

    Previously a McAfee admin and now leaning toward to Symantec.

    Question:

    What is the equivalent of McAfee agent handler in SEPM environment?

    On my previous work, our McAfee Agent handler (DMZ)  managed our roaming users for policies and content update and the McAfee ePO as the sole central management console and served the internal users (LAN).

    With my current company, not sure how to go with the same approach with SEPM?

     



  • 2.  RE: McAfee Agent handler equivalent
    Best Answer

    Posted Apr 06, 2018 05:15 AM

    its call GUP , it will update only Content (not the policies)

    there are different types

    About the types of Group Update Providers



  • 3.  RE: McAfee Agent handler equivalent
    Best Answer

    Trusted Advisor
    Posted Apr 06, 2018 05:40 AM

    Hello, 

    Correct, Agent Handler (in Mcafee) is nothing but "Group Update Providers (GUP) in Symantec.

    https://support.symantec.com/en_US/article.HOWTO80957.html

    https://support.symantec.com/en_US/article.TECH105005.html

    Check these Articles for managing mobile machines:

    Configuring mobile computers to automatically download definitions when disconnected from the Symantec Endpoint Protection 12.1 Management console

    http://www.symantec.com/docs/TECH177361

    Managing locations for remote clients

    http://www.symantec.com/docs/HOWTO55419

    Regards,



  • 4.  RE: McAfee Agent handler equivalent
    Best Answer

    Posted Apr 06, 2018 07:16 AM

    See here:

    http://www.symantec.com/docs/HOWTO80900



  • 5.  RE: McAfee Agent handler equivalent

    Posted Apr 06, 2018 12:12 PM

    Hi Guys,

    Thank you for the comment, but GUP is more like a McAfee Superagent based on my previous experience? 

    Agent handler is like a full blown ePO but without management UI so I would say it safe to place the instance in the DMZ. 

    (My apologies, I am a newbie to Symantec world and believe me I would like to move on, so please bear with me to know more about the SEPM)

     

    @Mithun

    Find it very interesting link  but isn't loading? is the article referring to Location awareness? I find it usefull thou.

    Managing locations for remote clients

     http://www.symantec.com/docs/HOWTO55419 



  • 6.  RE: McAfee Agent handler equivalent
    Best Answer

    Posted Apr 06, 2018 12:23 PM

    The job of a GUP is to only provide content to SEP clients.



  • 7.  RE: McAfee Agent handler equivalent
    Best Answer

    Posted Apr 06, 2018 03:18 PM
    Like Brian said. A GUP is only meant to offload content distribution, the SEP agent still need to be able to reach the SEPM server to get policies and send malware incidents. To cover roaming users you must either set up a replication partner in DMZ or use a reverse proxy. See: https://support.symantec.com/en_US/article.TECH178325.html


  • 8.  RE: McAfee Agent handler equivalent

    Posted Apr 06, 2018 03:18 PM
    Like Brian said. A GUP is only meant to offload content distribution, the SEP agent still need to be able to reach the SEPM server to get policies and send malware incidents. To cover roaming users you must either set up a replication partner in DMZ or use a reverse proxy. See: https://support.symantec.com/en_US/article.TECH178325.html


  • 9.  RE: McAfee Agent handler equivalent

    Posted Apr 07, 2018 12:27 AM

    Thanks all for the answers, appreciated! I guess the answer is none.