IPS Signatures

[Tony Stone]

Why am I seeing this ?

An update for Intrusion Prevention Signatures from LiveUpdate failed to install. Error: File not found on server (223)

[mjohn007]

We are seeing the same on our endpoints.  Broadcom must have an issue:

An update for Intrusion Prevention Signatures from LiveUpdate failed to install. Error: File not found on server (223)

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Continental Motors
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[John Owens]

There was a publishing issue.  The below content is available now. Please run LU again and it should resolve.

• 14.0+: 04/28/21 rev 62

• 14.3 RU1+: 04/28/21 rev 72

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John Owens
Strategic Support Engineer | Symantec Enterprise Division (SED)
Symantec
United States
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[Tony Stone]

Thanks John. Most of my endpoints have now updated.

[Aaron LoPresti]

Seems to be just the 1 file.

Files to be downloaded: 4

Downloading update package (1 of 4) failed.

Downloading update package (2 of 4) finished.

Downloading update package (3 of 4) finished.

Downloading update package (4 of 4) finished.

Encountered an error while downloading file 1619646652jtun_ips_sep14_3_210428071-210428072.x03.

Files downloaded: 3

Processing updates...

Encountered an error while processing an update for Intrusion Prevention Signatures.

Failed to install update for Intrusion Prevention Signatures.

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AaronL
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[Jeffrey Older]

We are getting them as well, please advise.

[Aaron LoPresti]

Ran into the same issue this morning.  Looks like the error is in just one download file.

Files to be downloaded: 4

Downloading update package (1 of 4) failed.

Downloading update package (2 of 4) finished.

Downloading update package (3 of 4) finished.

Downloading update package (4 of 4) finished.

Encountered an error while downloading file 1619646652jtun_ips_sep14_3_210428071-210428072.x03.

Files downloaded: 3

 

Processing updates...

Encountered an error while processing an update for Intrusion Prevention Signatures.

Failed to install update for Intrusion Prevention Signatures.

Installed update for Virus and Spyware Definitions SDS Win64 (Reduced) successfully.

Installed update for Symantec Allow List successfully.

Installed update for Revocation Data successfully.

Finalizing updates...

 

Session summary: 4 update(s) available, 3 update(s) installed.

[James DavisCordell]

I am seeing the same thing today as well

[Aaron LoPresti]

Having the same issue.  Looks to be 1 file causing the problem.

Files to be downloaded: 4

Downloading update package (1 of 4) failed.

Downloading update package (2 of 4) finished.

Downloading update package (3 of 4) finished.

Downloading update package (4 of 4) finished.

Encountered an error while downloading file 1619646652jtun_ips_sep14_3_210428071-210428072.x03.

Files downloaded: 3

Processing updates...

Encountered an error while processing an update for Intrusion Prevention Signatures.

Failed to install update for Intrusion Prevention Signatures.

[Aaron LoPresti]

Having the same issue.  Looks like it is just one file.

Files to be downloaded: 4

Downloading update package (1 of 4) failed.

Downloading update package (2 of 4) finished.

Downloading update package (3 of 4) finished.

Downloading update package (4 of 4) finished.

Encountered an error while downloading file 1619646652jtun_ips_sep14_3_210428071-210428072.x03.

Files downloaded: 3

Processing updates...

Encountered an error while processing an update for Intrusion Prevention Signatures.

Failed to install update for Intrusion Prevention Signatures.

[John Owens]

Are these all going to our external LU Servers or an Internal LUA server?

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John Owens
Strategic Support Engineer | Symantec Enterprise Division (SED)
Symantec
United States
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