What is the actual meant of Heartbeat. Also what we can do after we know it.
See below articles
Symantec Endpoint Protection: The Heartbeat Process
see mithun articles
You need to enable sylink debugging logs
Unless you enable sylink debugging there is no log generated.
Hi James ,
Chekc the attachment same is attached. Request to please provide the details about the Heartbeat.
<IndexHeartbeatProc>Set Heartbeat Result= 2
04/06 10:16:58  <IndexHeartbeatProc>Sylink Comm.Flags: 'Connection Failed' = 0, 'Using Backup Sylink' = 0, 'Using Location Config' = 0
04/06 10:16:58  Use new configuration
04/06 10:16:58  HEARTBEAT: Check Point Complete
04/06 10:16:58  <IndexHeartbeatProc>Done, Heartbeat=7200seconds
04/06 10:16:58  </CSyLink::IndexHeartbeatProc()>
It Means in every 7200 Seconds client is taking update content or policy update from SEPM.
So what exact miliseconds is okay for communicaiton to the clients.
In that means every system's having there own HeartbeatProc....
You can check your heartbeat setting.
Open the SEPM console.
Select "Policies" tab
Click "Communication settings from Settings".
Check Heartbeat Interval.
Heartbeat is two hours.
All clients will check in to the SEPM every two hours to check for updates, any policy changes, upload logs, etc.