Collect Time-Critical Inventory missing Logical Disk data class

[Rene Piuk]

Hello Symantec Support,

today we found a small problem regarding the Time-Critical Inventory.

if you click on "Advanced" button in the policy, the "Logical Disk" data class under Hardware > Common is missing.

is there any reason why the data class is missing in Time-Critical Inventory?

regards,
Rene

[Johannes Engstle]

Hello Support Team,

any news on this topic? We experience the same issue

thanks a lot

BR JE

[Roman Vassiljev]

Hello Jo En, Rene,

Collect Time-Critical Inventory policy does not collect some data classes that contain some continuously changing data. Such data was excluded from Time-Critical Inventory collection because it gets obsolete very soon because it may be changed immediately. Collect Time-Critical Inventory policy always sends delta and continuously changing data always will be reported, increasing load for NSE processing and in same time reported data is not up to date, this is the reason why those data classes have been excluded form this policy.
Except 'Logical Disk' data class, also the following data classes are not collecting too:
Hardware - Plug and Play Entity Windows
Operating system - Active Tcp Udp Ports
Operating system - Service Windows
Operating system - Task Scheduler Windows
Users and Group - User Account Windows

Anyway do you think does it make sense to collect such data that is changing very quickly, so that reported data is not actually up to date after that? Do you want to have such data to be collected at least every hour?

Thanks,
Roman

[Rene Piuk]

Hello Roman,

thank you for the explanation.

It makes sense to exclude data classes where the data change very quick.

But from my point of view the 'Logical Disk' data will not change very often, so it would make sense to include this data class in the Time-Critical inventory. Or did I miss something?

Maybe it could be a solution to show it but by default let it unchecked, so every customer can decide if he want this data class collected in the Time-Critical inventory.

 

Thanks,

Rene

[Roman Vassiljev]

Hi Rene,

 > 'Logical Disk' data will not change very often
this data class contains information about "Free space" in bytes that is changing quite often

Thanks,

Roman