Symantec Removable Media Encryption Burner Application cant detect a USB DVD Burner that is connected.
Symantec Removable Media Encryption Burner showed "No recording device detected".
Any idea why it cant detect the burner?
Can Windows see the device? Have you made sure that the USB writer is supported, and if there is any writing software installed, have you tried to disable/uninstall it to see if this fixes it?
Thanks!
I can see the USB writer on the E drive and uninstalled all other writing software. Very odd that the server cant detect the drive.
Aha Jiren, found what I was looking for.
USB writers are not supported:
https://support.symantec.com/en_US/article.TECH149543.html
You would be able to decrypt data on a DVD, but not encrypt to it. Might explain your issue...
This applies to "Symantec Removable Media Encryption Burner Application" as well? The technote you provided looks like its for disk encryption instead of burning data to disc.