Hello and thank you for the gint with the support tool. Didn't know about it. Attached a picture from the output of the tool. I think the biggest issues is that a service named SysPlant for NT and a Service named Teefer2 are not working properly. On the other side the tool suggest to update to 12.1.2 version even though the version installed is much newer.
Yes it's the very latest version of Windows 10 with all CUs installed.
I also tried the repair function under Add/Remove Programs and rebooted once again after that.
Cheers