Data Loss Prevention Cloud Service for Email

 View Only
Back to discussions
Expand all | Collapse all

Response: 553 #5.1.8 Domain of sender address does not exist

  • 1.  Response: 553 #5.1.8 Domain of sender address does not exist

    Posted Mar 13, 2020 11:26 AM
    Edited by Ashley Brogdon Mar 13, 2020 11:25 AM
    Hi All

    we are facing an issue when user's send email to one specific domain there is showing message failure error like below
    Connection from: 18.237.140.176 (p01a.mail.dlp.protect.symantec.com)
    2020-03-09 11:54:45 AM
    Sending server HELO string:mail.ds.dlp.protect.symantec.com
    2020-03-09 11:54:45 AM
    Message id:SG2PR02MB3531AC2C646A5B107D8D5C19C2FE0@SG2PR02MB3531.apcprd02.prod.outlook.com
    2020-03-09 11:54:45 AM
    Message reference: 158373508500000001402010001332033
    2020-03-09 11:54:45 AM
    Sender: xxx
    2020-03-09 11:54:45 AM
    Recipient: xxx
    2020-03-09 11:54:47 AM
    SMTP Status: OK
    2020-03-09 11:54:50 AM
    Delivery attempt #1 (final)
    2020-03-09 11:54:50 AM
    Recipient server: 80.78.5.243 (mx4.atos.net)
    2020-03-09 11:54:50 AM
    Response: 553 #5.1.8 Domain of sender address does not exist

    ------------------------------
    Amit Kumar

    ------------------------------