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Upgrade Web Gateway software from 5.0.2.8 to 5.0.3

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  • 1.  Upgrade Web Gateway software from 5.0.2.8 to 5.0.3

    Broadcom Employee
    Posted 05-23-2012 07:13 AM

    Hey all

    Some days ago we received a mail about a new version of Symantec Web Gateway software was released (5.0.3).

    But when we check for new updates on the Web Gateway, It says we already have the newest version (5.0.2.8).

    We have also checked FileConnect, and it doesn't have the newest update (5.0.3) either.

    Our Web Gateway database is updating fine, so the connection must be working.

     

    Have any of you experienced this problem? Or know what’s wrong?

    Or is version 5.0.3 not completely released?

     

    Thank you in advance



  • 2.  RE: Upgrade Web Gateway software from 5.0.2.8 to 5.0.3
    Best Answer

    Broadcom Employee
    Posted 05-23-2012 07:20 AM

    Hi Mads,

    We stage the release so that customers are upgraded gradually over time.  If you want to upgrade immediately if you contact our Support team, they can enable your appliances so that you will be able to update in the next 24 hours or so, otherwise if you wait it out it will probably be availabe over the next week or so.

    Thanks,

    Kevin



  • 3.  RE: Upgrade Web Gateway software from 5.0.2.8 to 5.0.3

    Broadcom Employee
    Posted 05-23-2012 07:50 AM

    Okay, Thanks for the info Kevin.

    And by the way awesome reply time!