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SMG : Not able to delete administrator account as it is associated with a client certificate

  • 1.  SMG : Not able to delete administrator account as it is associated with a client certificate

    Broadcom Employee
    Posted May 21, 2014 12:59 PM

    One of the administrator left the organization and when deleting his user ID, we are getting following error.

    Platform : SMG 10.0

    Error : Cannot delete this administrator account as it is associated with a client certificate.

     

    Note : This is not the default ID, that is shipped with the bix.

     

    We have also check the KB article.

    http://www.symantec.com/business/support/index?page=content&id=TECH217638



  • 2.  RE: SMG : Not able to delete administrator account as it is associated with a client certificate

    Posted Nov 18, 2021 10:42 AM
    Hi,
    Just wondering if you managed to resolve this issue ?
    I know it is a long shot and a long time ago but we have encountered the same issue and the support case moving slowly.

    Thanks.