I need to run a report find out machine the last update configuration, I need to know the machines is active and alive and agent is healthy.
I need to know the symantec agent service is up and running
Can some one help me create the report on this?
Which version of ITMS are you on?
1) You can import this custom report to filter out inactive managed computers
2) You can create separate Web Part of all registered clients with Task Servers and see there inactive computers:
3) In ITMS 7.6 release, there is a "Agent Health" feature which shows health state of all managed endpoints
One super easy way to get a sense of agent health is to look at ClientDate. his is a field that reports what date and time the computer believed it was when sending basic inventory. It is in the basic inventory so gets updated on the basic inventory schedule.
We use this to see if an agent is working OK or not.
Just add this field into your report