Client Management Suite

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  • 1.  Where is last updated configuration table?

    Posted Apr 16, 2015 03:43 PM

    I need to run a report find out machine the last update configuration, I need to know the machines is active and alive and agent is healthy.

    I need to know the symantec agent service is up and running

    Can some one help me create the report on this?

     

     

    Thanks

     

    Lillian



  • 2.  RE: Where is last updated configuration table?

    Posted Apr 30, 2015 10:51 AM

    Which version of ITMS are you on?



  • 3.  RE: Where is last updated configuration table?

    Broadcom Employee
    Posted Apr 30, 2015 11:36 AM

    Hi!

    1) You can import this custom report to filter out inactive managed computers

    https://www-secure.symantec.com/connect/blogs/computers-which-arent-reporting-inventory-ns-n-days

    2) You can create separate Web Part of all registered clients with Task Servers and see there inactive computers:

    https://www-secure.symantec.com/connect/blogs/web-parts-one-place-within-smp-console

    3) In ITMS 7.6 release, there is a "Agent Health" feature which shows health state of all managed endpoints

    AgentHealth.jpg

    Thanks,

    IP.



  • 4.  RE: Where is last updated configuration table?

    Posted Jul 27, 2015 05:29 PM

    One super easy way to get a sense of agent health is to look at ClientDate.  his is a field  that reports what date and time the computer believed it was when sending basic inventory. It is in the basic inventory so gets updated on the basic inventory schedule.  

    We use this to see if an agent is working OK or not.

    Just add this field into your report

     

    AEX_AC_Identdification.Client Date