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File System Auto Protect is Malfunctioning

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  • 1.  File System Auto Protect is Malfunctioning

    Posted 03-24-2010 11:10 AM
      |   view attached

    Hi Their,
    We have migrated to Symantec from McAfee. The Installation of Symantec was carried out thro a script from cmd prompt.
    Once the script runs successfully, it prompts to restart the machine in order to complete the installation process. We have successfully installed Symantec on the entire machine including servers and they are updating daily.

    There are 3 machines which has some problem.
     

    1. Once the installation completes, it is not prompting for "RE-START" the machine, even after hours.
    2. It shows “Virus definitions are missing on this computer”.




    I uninstall it completely, restart the machine and then installed it again, but the problem remains the same.
    Please find the attached file

    FYI,
    I installed this with full Admin rights on all machines including these 3 computers.


    Please advise with feasible solution.

    Many Thanks
    Muzaffar 
     

    Attachment(s)



  • 2.  RE: File System Auto Protect is Malfunctioning

    Posted 03-24-2010 11:47 AM
    You may want to post this in the Security forum.  You'll get a better response.

    https://www-secure.symantec.com/connect/security/forums


  • 3.  RE: File System Auto Protect is Malfunctioning

    Posted 03-24-2010 11:59 AM
    I've moved this post...


  • 4.  RE: File System Auto Protect is Malfunctioning
    Best Answer

    Posted 03-24-2010 12:06 PM


    Title: 'File System Auto-Protect is malfunctioning'
    Document ID: 2007112113262148
    > Web URL: http://service1.symantec.com/support/ent-security.nsf/docid/2007112113262148?Open&seg=ent


    Once done follow this


    Title: 'How to update definitions for Symantec Endpoint Protection using the Intelligent Updater
    '
    Document ID: 2007100816530248
    > Web URL: http://service1.symantec.com/support/ent-security.nsf/docid/2007100816530248?Open&seg=ent