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  • 1.  Ghost error Input not supported

    Posted Nov 19, 2019 10:13 AM

    So I randomly have issues with computers where I go to reimage them and I get a screen showing "Input not supported". I've tried different monitors and different cables but I cant find a way to fix it. I thought it might just be because I was running an old GSS so I went to update that but now I cant connect to the sql server, fun fun. So, Anyway, anyone got a way to fix the "Input not supported" Issue?



  • 2.  RE: Ghost error Input not supported

    Posted Dec 02, 2019 01:14 PM

    When you say input not supported?   Is this like a warning on the momitor when booted to windows PE saying that the resolution is not supported?

    What kind of hardware is this on and what version of windows PE?  I would test with the latest version of windows pe if what I am understanding you to say is that the monitor doesn't work correctly when in pe.     Or alternativly an older version of windows pe if these are very old clients or monitors maybe the older version would provide better video performance for your hardware.    
     

    Maybe if you had a screen shot with your phone that you could post I would better understand the point of failure.   Thanks



  • 3.  RE: Ghost error Input not supported

    Posted Dec 04, 2019 12:50 PM

    Sorry about the lateness of the reply. As far as the age of the PE I belive its old but will have to dig around and see what I can find. The computer I'm working on are the Thinkcentre M72 and the Thinkcentre M53. both give the same onscreen error. I'm trying both a cd and a push both show the same thing. Here is the image. 

     



  • 4.  RE: Ghost error Input not supported
    Best Answer

    Posted Dec 04, 2019 08:32 PM

    Cool that is exactly the kind of screen I had invisioned.  It is an Acer warning in your case that the monotor can't deal with the video signal being sent.    Likey as a result of the video driver in use or in this case not in use on these new systems.    I don't have that hardware but I have had a few runins here on the forums where the symptom is no video when booting to windows PE.     The resolve was either bios/firmware update on those system to address some thing that DELL or HP or who ever had already identified.   Or using a different version of windows PE.     Not always the latest version of PE but a different version.  

     

    Depending on how old your ghost boot disk is the windows pe version was added to some of the title bars when the command window opens.  I realise you can't tell on these systems but if you can boot up one of the systems that is working you could then look at the title bar and if your ghost boot is one of the versions where it notes the build rather than just a generic you are in win pe  we will know what version you have and then you can know what direction to go with either trying an older or newer build.    I wish MS would make their build numbers eaiser to use but I refer to this doc to understand what build/release of windows and winpe is based on. 

     

    https://en.wikipedia.org/wiki/Windows_10_version_history