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Notes Missing, Filter by categories, Poor Sync

  • 1.  Notes Missing, Filter by categories, Poor Sync

    Broadcom Employee
    Posted 12-28-2017 09:35 PM

    I've been using Touchdown for several years but recently the Notes icon has disappeared and there is no way to access them on my Android phone.

    I used to be able to filter entries by categories but this seems to have disappeared too.  I can sort by category but you still get the full list of contacts and there is no way to see what contact is in which category when looking at the list.

    I can change something in Outlook (Office365 exchange server) but it may take hours or days to update on my phone even though it shows up on my other computer almost immediately.  I have the sync interval set at 5 minutes but it doesn't help.  It won't even update if I force a sync.



  • 2.  RE: Notes Missing, Filter by categories, Poor Sync

    Broadcom Employee
    Posted 01-02-2018 11:13 AM

    Can you email into Touchdown-support@symantec.com and we'll work from there?