Deliver Email

[Jesus Marquez]

Problems Delivering email

 

LOG: MAIN
  cwd=/usr/local/cpanel/whostmgr/docroot 4 args: exim -v -M 1iXvli-0006PP-3o
delivering 1iXvli-0006PP-3o
LOG: MAIN
  Sender identification U=interpar D=interpartesdemexico.com S=[e-mail]
Connecting to cluster9.us.messagelabs.com [67.219.247.54]:25 from 158.69.242.81 ... connected
  SMTP<< 220 server-13.tower-426.messagelabs.com ESMTP
  SMTP>> EHLO s1
  SMTP(close)>>
LOG: MAIN
  H=cluster9.us.messagelabs.com [67.219.247.54]: Remote host closed connection in response to EHLO s1
Connecting to cluster9.us.messagelabs.com [67.219.246.102]:25 from 158.69.242.81 ... connected
  SMTP<< 220 server-11.tower-386.messagelabs.com ESMTP
  SMTP>> EHLO s1
  SMTP(close)>>
LOG: MAIN
  H=cluster9.us.messagelabs.com [67.219.246.102]: Remote host closed connection in response to EHLO s1
Connecting to cluster9.us.messagelabs.com [67.219.251.54]:25 from 158.69.242.81 ... connected
  SMTP<< 220 server-22.tower-366.messagelabs.com ESMTP
  SMTP>> EHLO s1
  SMTP(close)>>
LOG: MAIN
  H=cluster9.us.messagelabs.com [67.219.251.54]: Remote host closed connection in response to EHLO s1
Connecting to cluster9.us.messagelabs.com [67.219.250.198]:25 from 158.69.242.81 ... connected
  SMTP<< 220 server-6.tower-346.messagelabs.com ESMTP
  SMTP>> EHLO s1
  SMTP(close)>>
LOG: MAIN
  H=cluster9.us.messagelabs.com [67.219.250.198]: Remote host closed connection in response to EHLO s1
Connecting to cluster9.us.messagelabs.com [67.219.250.102]:25 from 158.69.242.81 ... connected
  SMTP<< 220 server-2.tower-326.messagelabs.com ESMTP
  SMTP>> EHLO s1
  SMTP(close)>>
LOG: MAIN
  H=cluster9.us.messagelabs.com [67.219.250.102]: Remote host closed connection in response to EHLO s1
Connecting to cluster9.us.messagelabs.com [67.219.246.198]:25 from 158.69.242.81 ... connected
  SMTP<< 220 server-22.tower-406.messagelabs.com ESMTP
  SMTP>> EHLO s1
  SMTP(close)>>
LOG: MAIN
  H=cluster9.us.messagelabs.com [67.219.246.198]: Remote host closed connection in response to EHLO s1
Connecting to cluster9a.us.messagelabs.com [3.222.201.247]:25 from 158.69.242.81 ... connected
  SMTP<< 220 mail555.messagelabs.com ESMTP Fri, 22 Nov 2019 03:47:29 +0000
  SMTP>> EHLO s1
  SMTP<< 250-mail555.messagelabs.com Hello ip-100-112-12-131.us-east-1.aws.symcld.net [100.112.12.131]
         250-SIZE 52428800
         250-8BITMIME
         250-PIPELINING
         250-CHUNKING
         250-PRDR
         250 HELP
  SMTP>> MAIL FROM:<[e-mail]> SIZE=105809
  SMTP>> RCPT TO:<[e-mail]>
  SMTP>> DATA
  SMTP<< 250 OK
  SMTP<< 421 Service Temporarily Unavailable
LOG: MAIN
  H=cluster9a.us.messagelabs.com [3.222.201.247]: SMTP error from remote mail server after RCPT TO:<[e-mail]>: 421 Service Temporarily Unavailable
  SMTP<< 503-All RCPT commands were rejected with this error:
         503-Service Temporarily Unavailable
         503 Valid RCPT command must precede DATA
  SMTP>> QUIT
  SMTP(close)>>
Connecting to cluster9a.us.messagelabs.com [34.237.164.170]:25 from 158.69.242.81 ... connected
  SMTP<< 220 mail555.messagelabs.com ESMTP Fri, 22 Nov 2019 03:47:29 +0000
  SMTP>> EHLO s1
  SMTP<< 250-mail555.messagelabs.com Hello ip-100-112-14-77.us-east-1.aws.symcld.net [100.112.14.77]
         250-SIZE 52428800
         250-8BITMIME
         250-PIPELINING
         250-CHUNKING
         250-PRDR
         250 HELP
  SMTP>> MAIL FROM:<[e-mail]> SIZE=105809
  SMTP>> RCPT TO:<[e-mail]>
  SMTP>> DATA
  SMTP<< 250 OK
  SMTP<< 421 Service Temporarily Unavailable
LOG: MAIN
  H=cluster9a.us.messagelabs.com [34.237.164.170]: SMTP error from remote mail server after RCPT TO:<[e-mail]>: 421 Service Temporarily Unavailable
  SMTP<< 503-All RCPT commands were rejected with this error:
         503-Service Temporarily Unavailable
         503 Valid RCPT command must precede DATA
  SMTP>> QUIT
  SMTP(close)>>
Connecting to cluster9a.us.messagelabs.com [52.73.243.182]:25 from 158.69.242.81 ... connected
  SMTP<< 220 mail555.messagelabs.com ESMTP Fri, 22 Nov 2019 03:47:29 +0000
  SMTP>> EHLO s1
  SMTP<< 250-mail555.messagelabs.com Hello ip-100-112-13-247.us-east-1.aws.symcld.net [100.112.13.247]
         250-SIZE 52428800
         250-8BITMIME
         250-PIPELINING
         250-CHUNKING
         250-PRDR
         250 HELP
  SMTP>> MAIL FROM:<[e-mail]> SIZE=105809
  SMTP>> RCPT TO:<[e-mail]>
  SMTP>> DATA
  SMTP<< 250 OK
  SMTP<< 421 Service Temporarily Unavailable
  SMTP<< 503-All RCPT commands were rejected with this error:
         503-Service Temporarily Unavailable
         503 Valid RCPT command must precede DATA
  SMTP>> QUIT
  SMTP(close)>>
LOG: MAIN
  == [e-mail] R=dkim_lookuphost T=dkim_remote_smtp defer (-44) H=cluster9a.us.messagelabs.com [52.73.243.182]: SMTP error from remote mail server after RCPT TO:<[e-mail]>: 421 Service Temporarily Unavailable

[Andrew Ramsey]

Hi Jesus, 

It looks like your MX records might be misconfigured. The emails seem to be routing to a secondary cluster. 

https://support.symantec.com/us/en/article.tech247121.html

The above article should outline the issues you're seeing in more detail, and help you resolve. 

Hope this helps.