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  • 1.  IP Removal

    Posted Nov 28, 2019 04:45 PM

    Our IP keeps coming back on the list of https://ipremoval.sms.symantec.com/. It is a new mail server, we are not blacklisted otherwise. Why do we keep popping back up on your list? What do we need to do to be permanently removed from it?

    IP: 178.32.239.136

    Thanks,

    Fred



  • 2.  RE: IP Removal

    Posted Jan 22, 2020 11:22 AM

    All I can tell you is that you will need to contact Symantec Support to assist you further. 

    In researching this issue I have also found the below items:

     

    Symantec Support "IP Blacklist Removal"
    https://support.symantec.com/us/en/search.html?product=&locale=en_US&facet=&keyword=ip+blacklist+removal

    Check IP Reputation
    https://support.symantec.com/us/en/article.TECH89071.html

    IP Address Investigation
    https://ipremoval.sms.symantec.com/