If I can't get the web service caller generator to do this, is there a way I can respond to a SharePoint list event? (ex. ItemAdded, ItemUpdated). Our service desk tickets are stored in SharePoint lists and we don't use Process Manager, though I'd be willing to use some features of it if necessary.
The scenario below describes what I am trying to achieve with workflow and SharePoint, but I'm not sure which type of project(s) to use and how it will be triggered automatically --> no user interaction is required.
1. Monitor a SharePoint list every x minutes for tickets that match a criteria, such as [Status] = "Approved"
2. For each SharePoint list item returned, take some kind of action such as adding an AD user to an AD group and/or sending an email.
3. As each action completes, update the SharePoint list item with the outcome/result ("Completed" or "Error Occurred")
If you have any suggestions or examples, that would be great.
Thank you for the feedback.
Loekee