Certificate can't be loaded from database: serial='47165EC0FC78D5B624E015187B09331561B5F46A, thumbprint='73F96AE9F2B996689DF4A96FFE235C344F9C6EEF'
I have looked at this post. <https://knowledge.broadcom.com/external/article?articleId=176410>
This is the other error associated to the thumbprint. in the Altiris Console it's SOURCE says "Persistent.AgentAction"
Warrning err....
Fail to handle action['AgentActionCreateResourceHandler' (cd0f49cb-62a0-473f-85b4-bd46e8e1d839), act-id=a9e70b1a-fccb-44d0-985f-27fcda623623, plugin=0x0, data=byte[1321], params=2] from agent[agent=00000000-0000-0000-0000-000000000000, auth=False, addr=IPAddress:55959 (Opened), conn-id=7f062641-f576-4e85-b162-c5b54038b9f5]
One or more errors occurred.
[System.AggregateException @ ]
Aggregated Exceptions:
Client certificate is not valid, cert[47165EC0FC78D5B624E015187B09331561B5F46A : 73F96AE9F2B996689DF4A96FFE235C344F9C6EEF], connection[agent=00000000-0000-0000-0000-000000000000, auth=False, addr=10.99.40.172:55959 (Opened), conn-id=7f062641-f576-4e85-b162-c5b54038b9f5].
[Altiris.NS.Exceptions.NSComException @ Altiris.NS]
at Altiris.NS.AgentManagement.Communication.Handlers.NSAgentActionHandler`1.ValidateCEM(INSAgentConnection connection, IAgentAction`1 action)
at Altiris.NS.AgentManagement.Communication.Handlers.NSAgentActionHandler`1.<Validate>d__3.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Symantec.AgentActions.Handlers.AgentActionHandler`2.<Handle>d__5.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at Symantec.AgentActions.Handlers.AgentActionHandler`2.<Handle>d__5.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Altiris.NS.AgentManagement.Communication.Connections.NSAgentConnection.<HandleAction>d__33.MoveNext()
COM Exception errcode: 0x80076004
Client certificate is not valid, cert[47165EC0FC78D5B624E015187B09331561B5F46A : 73F96AE9F2B996689DF4A96FFE235C344F9C6EEF], connection[agent=00000000-0000-0000-0000-000000000000, auth=False, addr=10.99.40.172:55959 (Opened), conn-id=7f062641-f576-4e85-b162-c5b54038b9f5].
[Altiris.NS.Exceptions.NSComException @ Altiris.NS]
at Altiris.NS.AgentManagement.Communication.Handlers.NSAgentActionHandler`1.ValidateCEM(INSAgentConnection connection, IAgentAction`1 action)
at Altiris.NS.AgentManagement.Communication.Handlers.NSAgentActionHandler`1.<Validate>d__3.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Symantec.AgentActions.Handlers.AgentActionHandler`2.<Handle>d__5.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at Symantec.AgentActions.Handlers.AgentActionHandler`2.<Handle>d__5.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Altiris.NS.AgentManagement.Communication.Connections.NSAgentConnection.<HandleAction>d__33.MoveNext()
COM Exception errcode: 0x80076004
Exception logged from:
at Symantec.WebSockets.LoggerBase.LogException(String message, Exception ex, String source, LogType logType)
at Symantec.AgentActions.Connections.AgentConnection.<>c__DisplayClass18_0.<Symantec.WebSockets.Server.IAgentDataReceiver.Receive>b__1(Task t)
at System.Threading.Tasks.Task.Execute()
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.Tasks.Task.ExecuteWithThreadLocal(Task& currentTaskSlot)
at System.Threading.Tasks.Task.ExecuteEntry(Boolean bPreventDoubleExecution)
at System.Threading.ThreadPoolWorkQueue.Dispatch()
User [CORP\altiris-service], AppDomain [AeXSVC.exe]
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Growmark| Inc
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