Symantec IT Risk and Compliance Product Group

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  • 1.  SEP 12 Install Fails

    Broadcom Employee
    Posted Sep 10, 2013 11:55 AM



    Got a new one at least for me.

    I am trying to install SEP 12.1 RU2 on a Windows 8 64bit laptop.

    This is the error I am getting the following error:

    System does not meet the recommendations for Symantec Endpoing Protection 1.1: Remote Install

    I have looked at all the requirements and how found nothing specific that is not already in effect.

    Any further Ideas, would be helpful?







  • 2.  RE: SEP 12 Install Fails

    Trusted Advisor
    Posted Sep 10, 2013 11:57 AM


    Try installing the Latest version of SEP 12.1 RU3.

    It was one of the known issue with SEP 12.1 RU2, check this article:

    Symantec Endpoint Protection client fails to install to recently updated Windows 8 computers

    New fixes and features in Symantec Endpoint Protection 12.1.3

    Hope that helps!!


  • 3.  RE: SEP 12 Install Fails

    Broadcom Employee
    Posted Sep 16, 2013 02:12 AM

    IT is best you install version 12.1 RU2,

    i have deployed above mentioned version on 2000 machines and its working fine........

    it may possible that 12.1 RU3 have some issues with Windows 8

  • 4.  RE: SEP 12 Install Fails
    Best Answer

    Broadcom Employee
    Posted Sep 24, 2013 10:58 AM

    The issue was mine, I had turned off Windows Defender and well I must not have.