Symantec IT Risk and Compliance Product Group

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Data Collection v10.5.1: How to change path of MQE to diff drive.

  • 1.  Data Collection v10.5.1: How to change path of MQE to diff drive.

    Posted 06-28-2012 09:57 AM

    I have CCS Data Collection v10.5.1 (R&A is currently still @ 10.0 for now) and have the MQE on the same box as all other CCS components but I need to change the drive/path that this MQE is installed to (to free up drive space on C:).  From bv-Config, I tried running the "Install Query Engine" (and from running QE setup.exe manually) but the GUI will not let me change the path from C:\program files.... to E:\Program Files....

    Any help before I open a ticket with support?

    Thanks,

    Aaron



  • 2.  RE: Data Collection v10.5.1: How to change path of MQE to diff drive.

    Broadcom Employee
    Posted 06-28-2012 12:28 PM

    Hi Aaron,

    1) Please uninstall MQE from add/remove programs (Make sure that you also uninstall the bindview support services as well).

    2) Go to BV-Config and go to edit ECS database and please delete the entry of MQE and Support service from there and save.

    3) Manually run the MQE setup, during the installation  GUI please uncheck the default settings box so that you will be able to get the option to specify the "E" drive.

    4) Once the MQE is installed, make sure that you have downloaded the latest hotfix and apply both to RMS as well as one new MQE.

    5) Once the hotfix is applied on RMS.  It will dowload the lastest hotfix for MQE in QE hotfix folder.  It should be located in RMS\windows\control\QEhotfixes. select the latest one sort from date.

    Please let me know how it works