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Chrome + IT Analytics Reports?

  • 1.  Chrome + IT Analytics Reports?

    Posted Jul 24, 2020 12:26 PM
    Guessing we need to change something on the Sql side to get IT analystics reports to show in chrome based browsers? IE 11 still shows them fine but any chrome based one the the page is just blank.

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    Aspirus
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  • 2.  RE: Chrome + IT Analytics Reports?

    Broadcom Employee
    Posted Jul 24, 2020 12:44 PM
    It works on my test environment (I have local SQL server, reporting, analyses)
    Try to open ITA reports in Chrome browser from NS, using SQL reporting URL to the same report not just click on ITA report in SMP Console
    (open ITA report with already opened Devtools of Chrome browser to identify a reason why it is a blank)

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    Software QA Engineer
    Broadcom Inc.
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    Original Message


  • 3.  RE: Chrome + IT Analytics Reports?

    Posted Jul 24, 2020 12:49 PM

    SSRSReportContainer.aspx?Url=https%3a%2f%2fsmp1-awh.yourcompany.net%2faltiris%2fconsole%2ftree.aspx%3fViewGuid%3d8913a0c3-6408-41fd-9367-e179b8eaf8e3%26%26ConsoleGuid%3d1b22db4e-a898-443f-9b99-855b1653d3f5&TreeGuid=8913a0c3-6408-41fd-9367-e179b8eaf8e3&ParentGuid=00000000-0000-0000-0000-000000000000&ItemGuid=2f08afd5-88ec-4cc5-bc77-7ddb918049ed&ViewGuid=8913a0c3-6408-41fd-9367-e179b8eaf8e3&ConsoleGuid=1b22db4e-a898-443f-9b99-855b1653d3f5:367 Mixed Content: The page at 'https://your.siteserver/altiris/console/' was loaded over HTTPS, but requested an insecure frame 'http://your-ita/ReportServer/?%2fIT%20Analytics%2fAssets%20by%20Location&rs:Command=Render&rc:linkTarget=_new&rc:Parameters=true'. This request has been blocked; the content must be served over HTTPS.

     

    Seeing this for the error

     

    Cody Dirrigle

    Senior Systems Engineer - Desktop

    Aspirus, Inc

    Desk: 715.847.2000 x31050

    Cell: 715.297.3064

    cody.dirrigle@aspirus.org

     

    qr code

     




    Original Message


  • 4.  RE: Chrome + IT Analytics Reports?

    Broadcom Employee
    Posted Jul 24, 2020 12:52 PM
    Seems like Chrome blocks it and you need to tune it against secure settings to allow it... (Nothing to do from ITA or SMP side, just a browsers security behavior on provided URLs)
    Try FireFox for example whether it will allows to open same URL.

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    Software QA Engineer
    Broadcom Inc.
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    Original Message


  • 5.  RE: Chrome + IT Analytics Reports?

    Posted Jul 24, 2020 01:58 PM

    Same error in Firefox, just a fyi

     

    Cody Dirrigle

    Senior Systems Engineer - Desktop

    Aspirus, Inc

    Desk: 715.847.2000 x31050

    Cell: 715.297.3064

    cody.dirrigle@aspirus.org

     

    qr code

     




    Original Message


  • 6.  RE: Chrome + IT Analytics Reports?

    Broadcom Employee
    Posted Jul 24, 2020 02:24 PM
    Browser restrictions as we can see

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    Software QA Engineer
    Broadcom Inc.
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    Original Message


  • 7.  RE: Chrome + IT Analytics Reports?

    Posted Jul 24, 2020 03:30 PM

    No clue what browser restrictions there would be since the firefox is just downloaded with no enforcement on it, will try with some other devices later

     

     




    Original Message


  • 8.  RE: Chrome + IT Analytics Reports?

    Broadcom Employee
    Posted Sep 13, 2023 02:14 AM

    Hi Cody!

    There is a KB about this case:
    https://knowledge.broadcom.com/external/article/233340
    https://knowledge.broadcom.com/external/article?articleId=268517

    Also KB with fix for Patch data processing performance:
    https://knowledge.broadcom.com/external/article?articleId=271641

    Best regards,
    IP.


    Original Message