The "undefined software" folder keeps "software components" that are not associated with "software products" - these entities' major purpose is to track software usage and license usage of software (if defined).
Placement of software in "undefined software" folder or removal from it is an automated scheduled process
tracking SW components-> products association by SW Product rules definition.
Thus, the only way to move the SW component out of "undefined software" folder manually
is to associate it manually
with some product via "Manage this software" action
Or from the other end - create SW Product with a "Software definition" rule that would find all the related SW components and after "Create Software Product" wizard completion the component will disappear from the "Undefined Software"
As for the aggregate report "Installed on N computers" that shows Many components with the aggregate count - I believe there is no such.
One should check it component by component - like on the example below.
In SQL - all the "software is installed" info is located in the table Inv_InstalledSoftware.
Please use the following SQL for the report you need :select si._SoftwareComponentGuid as [Guid], it.Name as [Software Name], count(*) as Count from Inv_InstalledSoftware sijoin vRM_Software_Component_Item it on si._SoftwareComponentGuid = it.Guidwhere si.InstallFlag=1group by (si._SoftwareComponentGuid), it.Name
Hope this helps.
Software Engineer 5
Sent: 06-01-2021 11:28 AM
From: Kristopher Rowe
Subject: Undefined Software Report
I have been tasked with cleaning up our undefined software catalog. Before I start looking at each piece of software I was hoping to find a report that will give me a list of all software in the undefined folder along with how many computers it is installed on. I am new to Symantec Client Management, and have looked through the prebuilt reports but don't see what I am looking for. Did I miss the report I need or do I need to modify an existing report? If I need to modify an existing report could you please include the report name and the modifications? I am really bad at SQL.
Thank you for any and all help