Protection Engine for Cloud Services

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  • 1.  SPE 7.9 web UI complaining about JRE version

    Posted Jul 27, 2017 12:12 PM

    I am doing a trial for using Protection Engine for our web app to scan uploaded files. 

    OS: 

    [ec2-user@ip-172-31-50-183 etc]$ lsb_release -a
    LSB Version:    :core-4.1-amd64:core-4.1-noarch
    Distributor ID: RedHatEnterpriseServer
    Description:    Red Hat Enterprise Linux Server release 7.3 (Maipo)
    Release:        7.3
    Codename:       Maipo

    I installed jre1.8.144

    [root@ip-172-31-50-183 log]# java -version
    java version "1.8.0_121"
    Java(TM) SE Runtime Environment (build 1.8.0_121-b13)
    Java HotSpot(TM) 64-Bit Server VM (build 25.121-b13, mixed mode)

    I checked the symcscan.sh file, the path and the javajrelib are pointing to the correct location:
      * PATH=/usr/java/jre1.8.0_144/bin:/usr/bin:/bin
      * JavaJRELib=/usr/java/jre1.8.0_144/lib/amd64

    I enabled UI and use the default ports. I also checked these parameters in the 
            <EnableJavaUI value="true"/>
                     <port value="8004"/>
                     <sslport value="8005"/>

    I verified that the symcscan processes are running.
    root      3786     1  0 10:21 ?        00:00:00 /opt/SYMCScan/bin/symcscan -config:/opt/SYMCScan/bin -daemon
    root      3787  3786  0 10:21 ?        00:00:02 /opt/SYMCScan/bin/symcscan -config:/opt/SYMCScan/bin -daemon

    When I try to access the web ui: I got the following error message

        To view Symantec Protection Engine administrator interface, please install Java Runtime Enviornment(JRE) 1.8.0 Update 111 or later.

    I tested with different versions of jre --- 1.8.111, 1.8.121, 1.8.144. All give me the same error message

    Anyone can help me out? I have been stuck here for 2 days. 



  • 2.  RE: SPE 7.9 web UI complaining about JRE version

    Posted Nov 23, 2017 04:46 AM

    Hey greenhand,

     

    I ran into the same issue a few days ago. The problem is that after the installation of Java the corresponding Java plugin for Firefox is not linked to it. You have to create a symbolic link of the plugin in the /usr/lib64/mozilla/plugins library which is located at /usr/java/your_java_version/lib/amd64/libnpjp2.so. Just proceed as described here.

     

    Cheers,

    Sergej