Installing SEP on Windows 2008 R2 and i am getting the following error
MSI (s) (28:A4) [17:31:29:132]: Executing op: CustomActionSchedule(Action=InstallLiveUpdate_RB.FF07F38E_78C2_412E_B858_64488E808644,ActionType=3329,Source=BinaryData,Target=UnInstallLiveUpdate,CustomActionData=C:\Temp\WAGSHIVF\LiveUpdate\lucheck.exe)
MSI (s) (28:A4) [17:31:29:132]: Executing op: ActionStart(Name=InstallLiveUpdate.FF07F38E_78C2_412E_B858_64488E808644,,)
MSI (s) (28:A4) [17:31:29:132]: Executing op: CustomActionSchedule(Action=InstallLiveUpdate.FF07F38E_78C2_412E_B858_64488E808644,ActionType=3073,Source=BinaryData,Target=InstallLiveUpdate,CustomActionData=C:\Temp\WAGSHIVF\LiveUpdate\lucheck.exe)
MSI (s) (28:58) [17:31:29:132]: Invoking remote custom action. DLL: C:\WINDOWS\Installer\MSI172.tmp, Entrypoint: InstallLiveUpdate
LUCA: InstallLiveUpdate enter.
LUCA: C:\Temp\WAGSHIVF\LiveUpdate\lucheck.exe
LUCA: InstallLiveUpdate : CreateProcessAndWait( LUCHECK.EXE ) returned 206
MSI (s) (28:A4) [17:31:35:960]: User policy value 'DisableRollback' is 0
MSI (s) (28:A4) [17:31:35:960]: Machine policy value 'DisableRollback' is 0
Action ended 17:31:35: InstallFinalize. Return value 3.
I have followed the steps from the kb https://www-secure.symantec.com/connect/articles/how-troubleshoot-failed-install-sep-or-sepm still no go
- Check the Windows Application and System Event logs if there is nothing clear from the install logs
- Try to install it as Unmanaged from the Install DVD or CD to rules out the issue with the package created in case of the SEP install.
- Try to the install logged in as the Local Administrator. This will rules out any permission issue\
- Click the TEMP folder and then verify that the SYSTEM account has full control.
- Then Check the language and region selected in the OS? For English OS make sure you have International English language selected.
I also tried this
HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders\AppData value=%USERPROFILE%\AppData\Roaming
If above registry value is not as written, please make the changes and after changes, reboot the machine and reinstall client.
Still no go..any help would be appreciated