Symantec Detecting.tmp file from C:\Windows\Temp as Heur.AdvML.B

[AnithaP]

​We have files from C:\Windows\Temp being detected as malicious as part of Auto-Protect.
path:

C:\Windows\Temp\WAXE0F.tmp

The action taken: Process Terminated

How can we know which file / process triggers this? How can we ensure if this is a false-positive? Can we submit the *.tmp for analysis? Will it be found from the source location.
Please guide.

Any supporting inputs appreciated .Seeking urgent support.

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A Philip
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[John Owens]

Please open a case. You can submit the tmp files being detected as False Positives as well. https://symsubmit.symantec.com/  Select the tab "Incorrectly detected by Symantec"

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John Owens
Principal Product Support
Symantec
United States
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