Endpoint Protection

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  • 1.  Catch-22

    Posted Jun 26, 2018 02:32 AM

    My client is an NGO with limited resources.They have SEP 14.0.2415.0200 on their (donated old )server. They were given a brand new Dell with Win10 home SL for a user. To connect to the domain I upgraded it to Win 10 Pro Workstation which uninstalled the working SEP client. Once updated to Win10Pro, the SEP would not install – ‘Windows can't install’ message. I found downloads on your website to update the client software to 14.2 which I presume will install on new windows10. However, the download seems to be an upgrade for installed SEP client rather than a new client program (or it's Korean like the other guys found), so catch-22. How can I install the client SEP?  By the way, I'm doing this remotely from the server.

    Mike in Durban



  • 2.  RE: Catch-22
    Best Answer

    Posted Jun 26, 2018 11:28 AM

    It can be downloaded using the serial number provided to the client:

    https://symantec.flexnetoperations.com



  • 3.  RE: Catch-22

    Posted Jun 26, 2018 12:10 PM

    Thanks a lot Brian.



  • 4.  RE: Catch-22

    Posted Jun 26, 2018 12:12 PM

    You're welcome.