ServiceDesk

Survey Link/URL no longer works after Upgrade

  • 1.  Survey Link/URL no longer works after Upgrade

    Posted 08-09-2021 10:11 AM
    Hello and Good Morning.

    Hope all is well!

    Requesting assistance if anyone had the same issue and would have a resolution with regards to the Survey Link... After the upgrade to 17.x the Survey Link:

    http://<servicedesk host>/CAisd/pdmweb.exe?OP=DO_SURVEY+SVY_ID=400101+CNT_ID=574DD52EFD6D354FB941527B42AA9653+CNTXT_PERSID=cr:420531

    no longer works... and throws this error when launching the link: AHD05237:An internal error with surveys occurred.

    thanks.

    br
    ken