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Can we configure SDM to access in single tab

  • 1.  Can we configure SDM to access in single tab

    Posted Feb 25, 2021 09:47 PM

    Hi Community,

    I am using service desk 17.2 release and to access any ticket or details a new window generally pops-ups.
    Can we configure SDM in such a way that all access can by done from single tab window?

    Regards,
    Ashish Khar