Data Loss Prevention

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  • 1.  Chrome events is reporting UNKNOWN - DLP 15.5

    Posted Apr 29, 2020 03:20 PM
    Hello All,

    In the incident details for endpoint the recipient for chrome events is "Unknown"

    We are currently using DLP 15.5 version and we are facing this issue.

    Is anyone facing the same issue ?




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    Rogier Van De
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  • 2.  RE: Chrome events is reporting UNKNOWN - DLP 15.5

    Posted May 06, 2020 04:26 PM
    What version of Chrome? When you launch Chrome, is the broker process(brkrprcs64.exe) also launched?


  • 3.  RE: Chrome events is reporting UNKNOWN - DLP 15.5

    Posted May 09, 2020 02:45 PM
    Hello,

    We are using

    Chrome version :  Version 79.0.3945.130

    looks like Chrome version is ahead of endpoint ability, we are planning to upgrade to MP2 to fix the issue.

    Thanks




  • 4.  RE: Chrome events is reporting UNKNOWN - DLP 15.5

    Posted May 29, 2020 05:21 AM
    Hello,

    We have upgraded the DLP to MP2 since the MP1 version was incompatible with Chrome version.

    Now we see new issues like "Browser plugins for endpoint are not present for IE/Edge and in Chrome fail to monitor HTTPS"

    Any one come across similar issue for endpoints.