IT Management Suite

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  • 1.  PcAnywhere errors in Suite 8.0

    Posted Mar 16, 2016 06:51 AM
      |   view attached

    Hello,

    We just upgraded our suite to 8.0 from 7.6 HF5. But now I cant configure anymore PcAnywhere. In the page: Settings -> All agents/Plugins -> Remote Management -> Remote Control -> Windows -> PcAnywhere Settings i cant configure nothing and i receive this error (you can see in attachements).

    Any advice? 

    Thanks



  • 2.  RE: PcAnywhere errors in Suite 8.0

    Posted Mar 16, 2016 01:05 PM

    I actually do not see a pcanywhere unnstall policy anywhere.

     

    This is on a 7.6 to 8.0 lab that I have

     

    2016-03-16 13_02_33-76NS-8Inplace - VMware Workstation.png



  • 3.  RE: PcAnywhere errors in Suite 8.0

    Posted Mar 16, 2016 06:55 PM
    I think the release notes for ITMS 8.0 explain that existing pcAnywhere policies will still work but the console integration doesn't. So this is expected behaviour.


  • 4.  RE: PcAnywhere errors in Suite 8.0

    Posted Mar 17, 2016 10:26 AM

    This article is for 7.6

    How to restore console integration for pcAnywhere Solution after upgrading to IT Management Suite 7.6

    https://support.symantec.com/en_US/article.HOWTO110286.html