IT Management Suite

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  • 1.  Software Portal Wrong Computer

    Posted Jan 06, 2022 02:52 AM

    Hi,

    i have some issue with the Software Protal.
    Some User encounter a issue that the Software Portal want Install the Software on the Wrong Computer.
    On a Computer the user was never Logged in. I dont know where i can look or troublshoot it.

    On the disired Computer is the user the "Primary User"
    On the Wrong Computer is an other user a "Primary user"

    Regards
    Mike



  • 2.  RE: Software Portal Wrong Computer

    Posted Jan 06, 2022 04:05 PM
    ​i have seen this happen - you need to look at settings>Software>Software Portal Settings>Administrator Portal - it will give you want computer it was assigned to.
    double check the group assignment

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    Altiris Admin since 2002
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