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  • 1.  SMG 10.6.6 BATV Tags from SMG to SESS

    Posted Jan 17, 2021 05:25 PM
    Hi All,
    Im forwarding my outbound emails from SMG to SESS (Symantec Email Security Services / Symantec Email Security.Cloud) to populate the "Address Registration List".
    However due to the BATV feature activated on the SMG, all the emails SESS received from SMG has a tag of pvcs=*@domain.com in front. Due to this BATV tag, it is unable to populate the "Address Registration List". Any ideas what should i do on the SMG to whitelist the destination SESS so it will use the actual sender name without prvs tag in front?


  • 2.  RE: SMG 10.6.6 BATV Tags from SMG to SESS

    Posted Jan 18, 2021 11:11 AM
    Rectified by disabling bounce attack validation in Administration > Users > Policy Group > Default > Untick Bounce attack validation.

    Thank you for the private messages in helping to resolve the problem. tq