Ghost Solution Suite

 View Only
  • 1.  Trouble loading Drivers for Dell Optiplex 7050

    Posted Nov 13, 2017 11:20 AM

    I am trying to create an image with Ghost.  I have created a boot disk with winPe 10 and added the drivers for windows PE provided by Dell in Boot Disk Creator.  When I boot into PE, the network drivers do not load.  Also as a second option if I try to capture the image locally, the C drive does not show up.  I am guessing this is a driver issue too.  Any help or suggestions are greatly appreciated.



  • 2.  RE: Trouble loading Drivers for Dell Optiplex 7050

    Posted Nov 15, 2017 11:46 AM

    ataritron,

    It sounds like you are missing a storage driver within the winpe environment. The below articles will help with locating and matching the correct driver to your specific hardware. The problem with uploading dells recommended drivers is they may not match the pci-ven string on the hardware, leading to winpe not using the driver once booted.

     

    Adding Custom Drivers For Winpe in Ghost Solution Suite 3.x 
    https://support.symantec.com/en_US/article.HOWTO124400.html

    How To Add Drivers To Ghost Solution Suite
    https://support.symantec.com/en_US/article.HOWTO124704.html



  • 3.  RE: Trouble loading Drivers for Dell Optiplex 7050

    Posted Nov 16, 2017 06:47 PM

    Can you give me some more advice on loading Storage drivers?   How do I find out which one I need? This link you posted outlines the network driver really well, but not the storage driver.



  • 4.  RE: Trouble loading Drivers for Dell Optiplex 7050

    Posted Nov 17, 2017 11:02 AM

    also I followed the instuctions exactly for the network drivers and it still did not work.  Any ideas?



  • 5.  RE: Trouble loading Drivers for Dell Optiplex 7050

    Posted Nov 20, 2017 11:14 AM

    Ataritron,

     

    Below is a screenshot showing where to find the storage drivers, this is also in the msinfo32 utility as shown in the recently attached article. Remember that if you are using winpe10 you will need windows 10 drivers for storage and nics.

     



  • 6.  RE: Trouble loading Drivers for Dell Optiplex 7050

    Posted Dec 13, 2017 09:00 AM

    Ataritron,

     

    were you able to figure out the driver issue from the above screenshots and direction?