BlueCoat Direcor

[Aaron Denny]

Are there any plans to update the old BlueCoat Director or introduce a new product for centralized management? It is very helpful when making a change to Virtual Policy Manager to only have to do it once instead on an overlay rather than multiple times for each SG you have to manage.

Thanks,
Aaron

[Paul Vilarino]

Hi Aaron,


Management Center was created several years ago to replace Director, 

http://techdocs.broadcom.com/content/broadcom/techdocs/us/en/symantec-security-software/web-and-network-security/management-center/2-4.html

NOTE Director is EOL

[Aaron Denny]

Thanks Paul, I wasn't aware of the Management Center product so we will look into moving to it. Does the new Management Center replace the legacy BlueCoat Reporter as well?

[Paul Vilarino]

Hi Aaron

no, you still need reporter if you want to analyse the access logs, MC does give you some canned reports but it picks up the data from reporter ie no reporter no reports in MC

hth

[Aaron Denny]

Yes, that definitely helps. Is it the same legacy Reporter product that runs on Windows Server?

We are currently running version 9.5.2.1 on a 2012 R2 Windows Server. We pay for licensing and maintenance for the Reporter product and it's listed under our entitlement, but I do not see any reference do it in our downloads area.

[Paul Vilarino]

ok so reporter 9.x is no longer supported, it went EOL may last year

https://knowledge.broadcom.com/external/article?articleId=151106

currently symantec only offers two types of reporter, hardware based or virtual.

We no longer provide an executable/rpm for you to install in windows or linux, 

hth

[Aaron Denny]

Our Reporter hasn't been touched in some time so I am not surprised it's EOL. A virtual appliance would be preferred anyway so we'll look into moving to that. How do I get access to it? We pay for Reporter so we should be entitled to the new model.

[Paul Vilarino]

Hi Aaron

you will need to contact sales for that. sorry :-)

[Aaron Denny]

Ok, I think our account needs some work as the transition from BlueCoat to Symantec was not a good one for us. We're hoping things get better under Broadcom so we can stay with the product.

[Aaron Denny]

Also, thanks for the help Paul.