Endpoint Protection

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  • 1.  Error 7 (net::ERR_TIMED_OUT): The operation timed out. Unable to access SEPM console from any web browser ?

    Posted Aug 05, 2012 09:12 PM

    Hi People,

    Can you please help me in SEPM v12.1 how to enable SEPM web console access ?

    I got this error: Error 7 (net::ERR_TIMED_OUT): The operation timed out. when trying to access it using this URL: https://SEPMServer-vm:8443

     



  • 2.  RE: Error 7 (net::ERR_TIMED_OUT): The operation timed out. Unable to access SEPM console from any web browser ?

    Posted Aug 05, 2012 11:40 PM

    Check your IIS services are started or not ?

    have you upgrade your SEPM server ?



  • 3.  RE: Error 7 (net::ERR_TIMED_OUT): The operation timed out. Unable to access SEPM console from any web browser ?

    Posted Aug 05, 2012 11:52 PM
    Yes I just did, I thought that version 12 doesn't use IIS anymore ?


  • 4.  RE: Error 7 (net::ERR_TIMED_OUT): The operation timed out. Unable to access SEPM console from any web browser ?
    Best Answer

    Posted Aug 06, 2012 12:08 AM

    hi,

    Check this fourms.

    https://www-secure.symantec.com/connect/forums/sepm-116-121-ru1-issues-after-recent-upgrade

     

     

    Symantec Endpoint Protection Manager 12.1 or 12.1 RU 1 : Migration from 11.x Manager on custom IIS web site uses only the first IIS Port

    http://www.symantec.com/business/support/index?page=content&id=TECH161392

    How to bypass the IIS proxy after upgrading to Symantec Endpoint Protection Manager 12.1

    http://www.symantec.com/business/support/index?page=content&id=TECH162324

     



  • 5.  RE: Error 7 (net::ERR_TIMED_OUT): The operation timed out. Unable to access SEPM console from any web browser ?

    Posted Aug 06, 2012 01:57 AM

    hi,

    Check this........

    Did you disable or remove IIS after upgrading to SEP 12.1???

    SEP 12.1 does not need IIS so unless you are running other websites on your SEPM servers I would remove IIS completely so the Apache website in v12.1 does not conflict with it.



  • 6.  RE: Error 7 (net::ERR_TIMED_OUT): The operation timed out. Unable to access SEPM console from any web browser ?

    Posted Aug 06, 2012 03:01 AM

    When I do the netstat -ano, the result for the server IP address and my IP address is CLOSE_WAIT ?

    instead of established ?



  • 7.  RE: Error 7 (net::ERR_TIMED_OUT): The operation timed out. Unable to access SEPM console from any web browser ?

    Posted Aug 06, 2012 03:31 AM

    No the IIS still there and I have check that in the IIS 7 console (because it is Windows Server 2008) it doesn't have SEPM virtual directory or any SEP component in the IIS manager console.