Data Loss Prevention

 Error in Migration Utility (October 2020) to migrate 15.5 to 15.7

posted 11-27-2020 02:46 PM
We have a three-tier environment and I'm getting the following error when running the Migration Utility from the Enforce server.  I've read in other posts to set the ORACLE_HOME environment variable, and we have but on the database server, not on the Enforce server.  It looks like the Migration Utility is assuming this is a single-tier install.  Any suggestions?

SEVERE: Failed to read installation parameters
com.symantec.dlp.migrationcommon.MigrationException: ORACLE_HOME environment variable not set
at com.symantec.dlp.migrationcommon.implementations.CommonInstallationParametersReader.getOracleParameters(CommonInstallationParametersReader.java:60)
at com.symantec.dlp.migrationcommon.implementations.CommonInstallationParametersReader.readInstallationParameters(CommonInstallationParametersReader.java:239)
at com.symantec.dlp.enforceservermigrationutility.EnforceMSIInstallationParametersReader.readInstallationParameters(EnforceMSIInstallationParametersReader.java:35)
at com.symantec.dlp.migrationcommon.MigrationUtility.runMigrationUtility(MigrationUtility.java:97)
at com.symantec.dlp.migrationcommon.MigrationUtility.runMigrationUtility(MigrationUtility.java:70)
at com.symantec.dlp.enforceservermigrationutility.EnforceServerMigrationUtility.runMigration(EnforceServerMigrationUtility.java:17)