Cloud Data Protection and Security

 View Only

 error Amazon kernel version 4.14.268-205.500.amzn2.x86_64 is not supported

bill wang's profile image
bill wang posted Mar 14, 2022 11:54 PM

when install the agent "scwp_agent_amazonlinux2_package_2022.tar.gz" , it prompts the error

Installing : sdcss-kmod-10.0.1-1254.amzn2.x86_64 3/3
Error: : error Amazon kernel version 4.14.268-205.500.amzn2.x86_64 is not supported
Error: : error driver_version: Unable to identify driver file for "sisips"
Error: : error Amazon kernel version 4.14.268-205.500.amzn2.x86_64 is not supported
Error: : error driver_version: Unable to identify driver file for "sisfim"
Error: : error Amazon kernel version 4.14.268-205.500.amzn2.x86_64 is not supported
Error: : error driver_version: Unable to identify driver file for "sisevt"
Symantec Data Center Security Server kmod package installed successfully.

Seems the current package doesn't support latest Amazon Linux 2 kernel, which is 268

It is fine to install before, on kernel 262

Do we have to wait for new agent package release?