Messaging Gateway

 Messaging Gateway | S450 HW Appliance | Initial config error

posted 09-14-2021 06:36 AM
Hi,

I am facing error while initial configuration of SMG s450 appliance via console port, When finalizing all required initial inputs it gives following error

Error loading configuration.
Please review and correct configuration.

The following might reveal why 'loading configuration' fails ---
Failed to configure interfaces: SIOCSIFADDR: No such deviceeth0: ERROR while getting interface flags: No such deviceSIOCSIFNETMASK: No such deviceSIOCSIFBRDADDR: No such deviceeth0: ERROR while getting interface flags: No such deviceSIOCSIFMTU: No such device
Failed to create default route: SIOCSIFADDR: No such deviceeth0: ERROR while getting interface flags: No such deviceSIOCSIFNETMASK: No such deviceSIOCSIFBRDADDR: No such deviceeth0: ERROR while getting interface flags: No such deviceSIOCSIFMTU: No such deviceRTNETLINK answers: Network is unreachable

Kindly note that this error is occurring on the s450 hardware appliance via console port not from any VM.
Why is it giving this error? 

Regards,
Zain Barlas
Broadcom Employee
This is happening because there was some failure in initializing the NIC(s).  You should contact customer support they can help you resolve this issue.
Broadcom Employee
The root cause is that the NICs have not been properly enumerated and associated with the names "eth0", "eth1", etc. during the boot process. 
Then later on in the process it attempts to plumb the interface using an invalid interface name (e.g. "eth0"). 
This can be resolved, but not via a "patch" you will have to contact customer support to help you make a change to one of the initialization scripts.