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 Outlook for Mac freezing after agent upgrade to 15.8MP1

Sunil Khanna's profile image
Sunil Khanna posted Nov 17, 2021 09:39 AM
Hi all,

Since upgrading our agent to v15.8 MP1, we have a few Mac users (including myself) that intermittently receive the following error when they try to send an email (text only/no attachments):

Outlook can't send this message because there's a problem with the add-in Symantec for Outlook

Outlook freezes and the only way to continue is to force-quit Outlook.

I have a case open, but was wondering if anyone else has experienced this issue? If so, were you able to fix it and how?

Thanks in advance,